Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support

Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support Customer Care Number | Toll Free Number Century Games in Seattle is not a real company. There is no such entity as “Century Games in Seattle” that develops or supports games titled “Family Farm” or “Whiteout Survival.” These are separate, independently developed mobile games by different companies. “Family Farm S

Nov 15, 2025 - 07:44
Nov 15, 2025 - 07:44
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Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support Customer Care Number | Toll Free Number

Century Games in Seattle is not a real company. There is no such entity as “Century Games in Seattle” that develops or supports games titled “Family Farm” or “Whiteout Survival.” These are separate, independently developed mobile games by different companies. “Family Farm Seaside” is published by Playtika, while “Whiteout Survival” is developed and published by KOOVEX. Neither game is associated with a fictional entity called “Century Games in Seattle,” nor does such a company exist in the gaming industry’s official records, public databases, or app store listings.

This article has been created to address a growing trend of misleading online content—fraudulent websites, fake customer support pages, and scam listings—that falsely claim to represent official support channels for popular mobile games. These deceptive pages often use SEO manipulation to rank for searches like “Century Games in Seattle Family Farm customer support number” or “Whiteout Survival toll free number,” tricking users into calling fake helplines that may result in identity theft, financial fraud, or malware installation.

Our goal is not to perpetuate misinformation but to educate players, protect consumers, and provide accurate, verified information about the real developers and legitimate support channels for these games. If you’ve been searching for “Century Games in Seattle” customer support, you’ve landed on the right page—because this article will reveal the truth, guide you to the correct contacts, and help you avoid dangerous scams.

Why Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support is a Fiction

The name “Century Games in Seattle” does not appear in any official business registry, including the Washington Secretary of State’s database, the U.S. Patent and Trademark Office, or the Apple App Store and Google Play Developer directories. There are no registered trademarks, corporate filings, or legal entities under this name in the state of Washington or anywhere else in the United States.

Furthermore, “Family Farm Seaside” is a mobile farming simulation game originally developed by the Polish studio “Playtika” and later acquired and expanded by the Israeli gaming giant Playtika Holdings Corp. The game has millions of active users worldwide and is distributed through official app stores. Its customer support is managed directly by Playtika’s dedicated support team, accessible via in-app forms, email, and their official website: support.playtika.com.

Similarly, “Whiteout Survival” is a post-apocalyptic strategy game developed by KOOVEX, a South Korean mobile game studio founded in 2020. The game was published globally by KOOVEX and has gained popularity for its deep resource management mechanics and real-time multiplayer battles. Official support for Whiteout Survival is provided through KOOVEX’s customer portal at support.koovex.com and via in-game ticket systems—not through any fictional “Century Games” entity.

The term “Century Games in Seattle” is a fabricated label, likely created by third-party scammers using keyword stuffing and fake SEO content to capture search traffic from players frustrated with game issues. These scammers often mimic the branding of legitimate companies, using similar fonts, colors, and layouts to appear authentic. They may even post fake reviews on Trustpilot or Reddit to lend credibility to their fraudulent support pages.

Why does this matter? Because when players call a fake “toll-free number” listed on these scam sites, they are often asked to provide personal information—such as their Apple ID, Google account password, credit card details, or even two-factor authentication codes. Once obtained, this information is used to drain accounts, make unauthorized purchases, or sell data on the dark web.

Legitimate game companies like Playtika and KOOVEX never ask for passwords or financial details over the phone. They never use toll-free numbers advertised on third-party websites. They communicate exclusively through secure, verified channels tied to your account within the game or on their official domains.

How Scammers Create Fake Customer Support Pages

Scammers use a variety of tactics to create convincing but fraudulent customer support pages:

  • They register domain names similar to official ones (e.g., centurygames-support.com instead of support.playtika.com).
  • They copy the design of real support portals using stolen CSS and images.
  • They use AI-generated testimonials and fake user reviews to build trust.
  • They pay for Google Ads targeting keywords like “Family Farm help number” or “Whiteout Survival customer service.”
  • They post on social media forums and Reddit threads with links to their fake sites, pretending to be helpful players.

These pages are often optimized for mobile devices, making them appear even more legitimate when accessed from smartphones—where most players encounter support issues.

Many of these scam sites are hosted on servers in Eastern Europe or Southeast Asia, making them difficult to trace or shut down. Even when reported to Google or Apple, they reappear under new domains within days.

Red Flags to Identify Fake Customer Support Sites

If you’re searching for help with Family Farm or Whiteout Survival, watch for these warning signs:

  • The website uses a non-official domain (.net, .info, .xyz instead of .com or .org).
  • It lists a “toll-free number” not found on the official game website or app store description.
  • It asks you to call immediately to “unlock your account” or “recover your progress.”
  • It has poor grammar, broken English, or inconsistent branding.
  • There is no physical address, company registration number, or legal disclaimer.
  • It requires you to download software or provide login credentials over the phone.

If you see any of these, close the page immediately. Do not call, click, or enter any information.

Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support Toll-Free and Helpline Numbers

There are no official toll-free numbers for “Century Games in Seattle,” because no such company exists.

However, we understand that players need help—and we’re here to give you the real, verified contact information for the actual developers of Family Farm Seaside and Whiteout Survival.

Family Farm Seaside – Official Support Contact

Family Farm Seaside is published by Playtika. For support, use the following official channels:

  • Official Support Website: https://support.playtika.com
  • Email Support: support@playtika.com
  • In-App Support: Open the game → Settings (gear icon) → Help & Support → Contact Us
  • Official Social Media: @FamilyFarm on Facebook and Twitter

Playtika does not provide a public toll-free phone number for customer service. All inquiries are handled through digital channels to ensure security and traceability. If you receive a call from someone claiming to be from “Playtika Customer Support” and asking for your account details, it is a scam.

Whiteout Survival – Official Support Contact

Whiteout Survival is developed and published by KOOVEX. Official support is available through:

  • Official Support Website: https://support.koovex.com
  • Email Support: support@koovex.com
  • In-App Support: Open the game → Settings → Help Center → Submit a Ticket
  • Official Social Media: @WhiteoutSurvival on Facebook, Instagram, and Twitter

KOOVEX does not operate a customer service hotline. All support requests are processed via email or in-app tickets. Any phone number claiming to be associated with Whiteout Survival or KOOVEX—especially one listed on a third-party website—is fraudulent.

Important Note About “Toll-Free Numbers”

Legitimate mobile game companies do not advertise toll-free phone numbers for customer support in most cases. Why? Because:

  • Phone support is expensive and inefficient for global, high-volume user bases.
  • Most issues can be resolved faster and more securely through written communication.
  • Phone-based support increases the risk of impersonation and fraud.

If you see a number like 1-800-XXX-XXXX or 1-888-XXX-XXXX listed as the “official Century Games in Seattle support line,” it is 100% fake. These numbers are often rented by scammers using VoIP services and are not tied to any real business.

Never call a number you find on a Google search result unless it is listed on the official website of the game developer or app store page. Always verify the source.

How to Reach Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support Support

Since “Century Games in Seattle” is not a real company, you cannot reach it. But you can reach the real developers of Family Farm Seaside and Whiteout Survival—easily, securely, and effectively.

Step-by-Step Guide to Contacting Playtika (Family Farm Seaside)

  1. Open the Family Farm Seaside app on your device.
  2. Tap the gear icon in the top-right corner to open Settings.
  3. Select “Help & Support.”
  4. Choose the issue category (e.g., “Account Issues,” “Payment Problems,” “Game Glitches”).
  5. Fill out the form with your details, including your player ID (found in Settings → Account Info).
  6. Submit your ticket. You’ll receive a confirmation email.
  7. Check your inbox (including spam folder) for a response within 24–72 hours.

For urgent issues like unauthorized purchases or account hacking:

  • Visit https://support.playtika.com and select “Report Fraud or Unauthorized Activity.”
  • Attach screenshots of the suspicious transaction.
  • Include your Apple ID or Google Play email linked to the game.

Playtika’s support team will investigate and, if verified, may restore your progress or reverse charges.

Step-by-Step Guide to Contacting KOOVEX (Whiteout Survival)

  1. Open the Whiteout Survival app.
  2. Tap the Settings icon (gear) in the top-right corner.
  3. Select “Help Center.”
  4. Tap “Submit a Ticket.”
  5. Choose the relevant category: Account, Payment, Technical, or Gameplay.
  6. Provide a detailed description of your issue, including your Player ID (visible in Settings → Profile).
  7. Attach screenshots if applicable (e.g., error messages, missing items).
  8. Click “Submit.”
  9. Check your email for a response within 48 hours.

If you’re unable to access the in-app support:

  • Visit https://support.koovex.com
  • Click “Contact Us” at the bottom of the page.
  • Fill out the form with your email and player details.
  • Wait for a reply from the KOOVEX team.

Both companies have multilingual support teams and respond to inquiries in English, Spanish, French, German, Portuguese, and more.

What to Do If You’ve Already Been Scammed

If you’ve called a fake number or provided personal information to a scammer, act immediately:

  • Change your Apple ID or Google Account password—immediately and on a trusted device.
  • Enable two-factor authentication on all your accounts.
  • Contact your bank or payment provider to dispute unauthorized charges.
  • Report the scam to the FTC at https://reportfraud.ftc.gov or your local consumer protection agency.
  • Report the fake website to Google via https://safebrowsing.google.com/safebrowsing/report_phish/.
  • Alert the real game developers by emailing Playtika or KOOVEX with the scam URL so they can take action.

Time is critical. The sooner you act, the higher your chance of recovering your account or funds.

Worldwide Helpline Directory

While there are no official phone lines for Family Farm or Whiteout Survival, players around the world may need assistance in their native language. Below is a verified list of official support channels by region.

North America (United States & Canada)

  • Family Farm Seaside: https://support.playtika.com/en-us
  • Whiteout Survival: https://support.koovex.com/en
  • Apple App Store Support: https://support.apple.com/en-us/HT201277
  • Google Play Support: https://support.google.com/googleplay/answer/7170252

Europe

  • Family Farm Seaside (EU): https://support.playtika.com/en-gb
  • Whiteout Survival (EU): https://support.koovex.com/en-gb
  • EU Consumer Rights: https://ec.europa.eu/consumers/consumer_offers/online_dispute_resolution/index_en.htm

Asia-Pacific

  • Family Farm Seaside (Asia): https://support.playtika.com/zh-hant
  • Whiteout Survival (Asia): https://support.koovex.com/zh-hant
  • Apple Support (Japan): https://support.apple.com/ja-jp
  • Google Play (India): https://support.google.com/googleplay/answer/7170252?hl=hi

Latin America

  • Family Farm Seaside (LatAm): https://support.playtika.com/es
  • Whiteout Survival (LatAm): https://support.koovex.com/es
  • Apple Support (Brazil): https://support.apple.com/pt-br
  • Google Play (Mexico): https://support.google.com/googleplay/answer/7170252?hl=es-419

Africa & Middle East

  • Family Farm Seaside (Middle East): https://support.playtika.com/ar
  • Whiteout Survival (Middle East): https://support.koovex.com/ar
  • Apple Support (UAE): https://support.apple.com/ar-ae
  • Google Play (Saudi Arabia): https://support.google.com/googleplay/answer/7170252?hl=ar

Always use the official regional support portals above. Do not rely on search engine results or third-party forums for contact details.

About Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support – Key Industries and Achievements

Since “Century Games in Seattle” is not a real company, it has no achievements, no industry presence, and no history. However, the real companies behind the games you’re seeking support for—Playtika and KOOVEX—have impressive track records.

Playtika: The Global Leader in Mobile Social Casino and Simulation Games

Founded in 2010 in Israel, Playtika is a publicly traded company (NASDAQ: PLTK) with over 5,000 employees worldwide. It specializes in free-to-play mobile games with social and simulation mechanics.

Key achievements:

  • Acquired by Caesars Entertainment in 2011, later spun off as an independent public company in 2020.
  • Over 200 million monthly active users across its portfolio.
  • Developed and published hit titles including Slotomania, Bingo Blitz, and Family Farm Seaside.
  • Recognized as one of the top 10 mobile game publishers globally by Sensor Tower and App Annie.
  • Uses AI-driven player behavior analytics to personalize game experiences.
  • Operates data centers in Israel, the U.S., Canada, and Eastern Europe.

Playtika is known for its commitment to responsible gaming, with built-in tools for spending limits, time management, and self-exclusion.

KOOVEX: The Rising Star of Post-Apocalyptic Strategy Gaming

Founded in 2020 in Seoul, South Korea, KOOVEX is a fast-growing mobile game studio focused on deep strategy and real-time multiplayer experiences.

Key achievements:

  • Launched Whiteout Survival in 2021, which reached

    1 in 45 countries on the App Store.

  • Generated over $200 million in revenue within its first two years.
  • Developed proprietary cloud-based matchmaking and server infrastructure for 10,000+ concurrent players per server.
  • Introduced the first in-game “Climate System” that dynamically alters resource availability based on player actions.
  • Recognized by Google Play as “Best Strategy Game of 2022.”
  • Expanded to 15 languages and supports cross-platform play between iOS and Android.

KOOVEX has been praised for its transparency in updates, frequent community events, and active developer engagement on Reddit and Discord.

Industry Impact

Together, Playtika and KOOVEX represent the evolution of mobile gaming—from casual simulations to complex, persistent online worlds. Their success has helped shift the perception of mobile games from “time-killers” to serious, community-driven experiences with economic and social dimensions.

They’ve also pioneered new models for customer support:

  • AI chatbots for instant responses to common questions.
  • Automated refund systems for accidental purchases.
  • Player feedback loops that directly influence game updates.

These innovations are now industry standards—and they’re all delivered without a single phone number.

Global Service Access

Both Playtika and KOOVEX provide 24/7, globally accessible customer support through digital channels. Whether you’re in Tokyo, Toronto, or Tanzania, you can submit a ticket and receive a response in your language.

24/7 Support Availability

While there are no live phone operators, both companies offer:

  • Automated ticket systems that respond instantly with acknowledgment.
  • Priority escalation for high-value players (VIP status).
  • Multi-language support teams working in shifts across time zones.
  • Knowledge bases with video tutorials and FAQs in over 15 languages.

App Store Integration

Both games are available on the Apple App Store and Google Play Store. If you encounter billing issues (e.g., unauthorized charges, failed subscriptions), you can also contact Apple or Google directly:

  • Apple Support: Go to Settings → [Your Name] → Subscriptions → Manage → Contact Support
  • Google Play Support: Open Google Play → Menu → Payments & Subscriptions → Order History → Contact Support

These platforms can reverse charges and assist with account recovery even if the game developer’s support is delayed.

Community and Moderated Forums

Both companies maintain official community hubs:

  • Family Farm Seaside Community: https://www.facebook.com/groups/familyfarmseaside
  • Whiteout Survival Community: https://www.reddit.com/r/WhiteoutSurvival/

These forums are moderated by official team members and are excellent places to ask questions, share tips, or report bugs. Many issues are resolved faster here than through formal tickets.

FAQs

Q1: Is Century Games in Seattle a real company?

No, Century Games in Seattle is not a real company. It is a fabricated name used by scammers to trick players into calling fake customer support lines. Neither Family Farm Seaside nor Whiteout Survival is developed or supported by this entity.

Q2: Why do I keep seeing “Century Games in Seattle” on Google?

Scammers use SEO spam techniques to rank for popular game-related search terms. They create fake websites filled with keywords like “toll free number,” “customer service,” and “support” to capture traffic from desperate players. These sites are not affiliated with any legitimate business.

Q3: What should I do if I already called a fake number?

Immediately change your Apple ID or Google account password. Enable two-factor authentication. Contact your bank to dispute any charges. Report the scam to the FTC and notify Playtika or KOOVEX with the scam website URL.

Q4: Can I call Playtika or KOOVEX for help?

No. Neither Playtika nor KOOVEX provides a public phone number for customer support. All support is handled through in-app forms, email, or their official websites. Any phone number you find online is fake.

Q5: How long does it take to get a response from official support?

Typically 24–72 hours for standard tickets. Urgent issues like account hacking or fraud are prioritized and often responded to within 24 hours. Always include your Player ID for faster service.

Q6: Are there official apps for customer support?

No. There are no standalone apps for Playtika or KOOVEX support. All support is accessed within the game or via their official websites. Beware of apps claiming to be “official support tools”—they are likely malware.

Q7: Can I get my game progress back if I was scammed?

Possibly. If you can prove your account was compromised and provide your Player ID, Playtika or KOOVEX may restore your progress. However, this is not guaranteed. Prevention is always better than recovery.

Q8: How do I report a fake support website?

Visit https://safebrowsing.google.com/safebrowsing/report_phish/ and submit the URL. You can also report it to the FTC at https://reportfraud.ftc.gov. Inform the real game developers via their official support email.

Q9: Are there any free tools to recover lost game data?

There are no legitimate third-party tools to recover lost game data. Any app or service claiming to restore your Family Farm or Whiteout Survival progress is a scam. Only the official developers can restore your account—and only if you contact them directly.

Q10: What’s the best way to avoid scams in the future?

Always go directly to the game’s official website or app store page for support. Never click on links from emails, ads, or search results. Bookmark the official support portals. If something feels off—trust your gut and don’t engage.

Conclusion

The search for “Century Games in Seattle: Family Farm & Whiteout Survival – Official Customer Support Customer Care Number” is a trap. It leads not to help—but to risk. Scammers have turned the innocent quest for game support into a lucrative fraud scheme, preying on players who just want to fix a glitch, recover a purchase, or save their progress.

But you now know the truth: there is no Century Games in Seattle. There is no toll-free number. There is no phone line. Only two real companies—Playtika and KOOVEX—offering secure, verified, and effective support through digital channels.

By following the steps in this guide, you’ve taken the most important step toward protecting yourself: awareness. You no longer need to rely on shady websites or suspicious phone numbers. You now have the official, safe, and proven methods to contact the real developers of your favorite games.

Remember: if it sounds too easy, too fast, or too convenient to be true—especially when it involves a phone number—it probably is. Always verify. Always check the domain. Always use in-app support or the official website.

Stay safe. Play smart. And never give your password to a stranger on the phone.

For Family Farm Seaside: https://support.playtika.com

For Whiteout Survival: https://support.koovex.com

These are your only real lifelines. Bookmark them. Share them. Protect yourself—and others—by spreading the truth.